Privacy Policy
This Privacy Policy outlines how Closet Update collects, uses, protects, and manages your personal information when you browse our women’s apparel collections or make a purchase from https://closet-update.com.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact support, or otherwise interact with us, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address (to deliver your order)
- Order details and purchase history
- Any information you provide when contacting customer support
Automatically Collected Information
- IP address
- Browser type, device type, and operating system
- Pages viewed and actions taken on our website (general interaction data)
We only collect information that is necessary to provide our products and improve your shopping experience.
How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders accurately
- Send order updates (order confirmation, shipping, delivery status)
- Provide customer support and respond to inquiries
- Improve our website, products, and customer experience
- Prevent fraud, unauthorized transactions, and misuse of our services
- Comply with legal and regulatory obligations when required
We do not sell or rent your personal information. We may share limited information only as needed with trusted service providers (explained below).
Payment Information
Payments on our website are processed through secure, encrypted third-party payment processors. Closet Update does not store or have direct access to your full payment card details (such as complete credit/debit card numbers).
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functions (such as cart and checkout)
- Remember preferences and improve usability
- Analyze website traffic and performance
You can control or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of the website.
Data Security
We take reasonable steps to protect your personal data, including:
- SSL (Secure Socket Layer) encryption
- Secure systems and access controls
- Limiting access to personal information to authorized personnel only
No online transmission or storage method is 100% secure, but we follow industry-standard practices to safeguard your data.
Third-Party Services
We may use trusted third-party partners to help operate our business, such as:
- Payment processing providers
- Shipping and delivery carriers
- Email/communication tools for order updates and support
- Website analytics services
These third parties may access only the information necessary to perform services on our behalf and are expected to protect your information.
Third-Party Links
Our website may contain links to third-party websites. Closet Update is not responsible for the privacy practices or content of those external websites. Please review their privacy policies before providing any information.
Children’s Privacy
Closet Update does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.
Your Rights
Depending on where you live and applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (when legally permitted)
To request any of the above, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page and become effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone: +1 260 726 6190
Email: support@closet-update.com
Store Location: 222 NW Lincoln Ave, Portland, IN 47371, United StatesStore Business Hours:
Saturday: 10 AM – 5 PM
Sunday & Monday: Closed
Tuesday – Wednesday: 10 AM – 5 PM
Thursday: 10 AM – 7 PM
Friday: 10 AM – 5 PMResponse Time: We respond within 24 hours.
