Privacy policy

Last Updated: July 3, 2026

At Closet Update, protecting your privacy is a responsibility we take seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, browse our furniture collections, or place an order with us.

Information We Collect

When you interact with our website, we may collect the following types of information:

Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and customer-service communications
  • Payment information, which is securely processed by authorized payment providers; Closet Update does not store full payment card details

Information Collected Automatically

  • Pages viewed, clicks, and browsing behavior on our website
  • Device type, browser type, and operating system
  • IP address and general location data
  • Cookie, analytics, and website-usage information

This information helps us operate our website, process orders, coordinate delivery, provide customer support, and improve your overall shopping experience.

How We Use Your Information

We use the information we collect to:

  • Process, confirm, and fulfill orders
  • Arrange shipping and delivery services
  • Communicate with you about purchases, delivery timelines, order updates, returns, refunds, or account-related matters
  • Provide customer service and respond to inquiries
  • Improve website functionality, furniture collections, products, and services
  • Help prevent fraud, unauthorized transactions, and misuse of our website
  • Send promotional communications only if you have opted in to receive them

Sharing of Information

Closet Update does not sell your personal information.

We may share limited personal information with trusted third parties only as necessary to operate our business, including:

  • Payment processors to complete secure transactions
  • Shipping carriers and delivery providers to fulfill and deliver orders
  • Website hosting, analytics, and technology service providers that help operate our website
  • Professional advisers or legal authorities when required to comply with applicable laws, enforce our policies, or protect our rights and customers

All service partners are expected to protect your information and use it only for the services they provide.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Improve website performance and functionality
  • Analyze traffic and usage patterns
  • Support website security and fraud prevention

You can manage or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

Data Security

We implement appropriate technical and organizational safeguards to help protect your personal information from unauthorized access, misuse, alteration, or disclosure.

All payment transactions are encrypted and processed through secure payment providers. Closet Update does not store complete payment card information on its servers.

While we take reasonable measures to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws and your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to inaccurate or incomplete personal information
  • Request deletion of your personal information, subject to legal, operational, and recordkeeping obligations
  • Opt out of promotional email communications at any time by using the unsubscribe link included in our emails

To exercise these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. Closet Update is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party websites before providing personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, legal requirements, or service providers.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Shop Name: Closet Update
Business Address: 222 NW Lincoln Ave, Portland, IN 47371, United States
Phone: +1 260-726-6190
E-mail: support@closet-update.com
Opening Hours: Tuesday - Saturday | 10:00 AM – 05:00 PM (EST)

Thank you for trusting Closet Update. We are committed to safeguarding your privacy and providing a secure, reliable furniture shopping experience.